| 1 | Address ex delivery area |
| The address for delivery is outside the area of the carrier/transporter. |
| 2 | After transport departed |
| The goods/consignments/equipment arrived after the means of transport has departed. |
| 3 | Agent refusal |
| The agent of the customer refused to accept delivery. |
| 4 | Altered seals |
| The seals on the equipment have been changed from those notified. |
| 5 | Appointment scheduled |
| An arrangement has been made to deliver at a specific time. |
| 6 | Attempt unsuccessful |
| An unsuccessful attempt has been made to deliver the goods/consignments/equipment. |
| 7 | Business closed |
| The goods/consignments/equipment could not be delivered/collected as the business was closed. |
| 8 | Changed schedule |
| The goods/consignments/equipment cannot/will not be delivered/collected at the arranged time because of a change of schedule. |
| 9 | Complementary address needed |
| A further address is needed to effect delivery/collection of the goods/consignments/equipment. |
| 10 | Computer system down |
| The computer system is inoperative. |
| 11 | Credit approval requested |
| The consignee requests delivery on a credit base. |
| 12 | Customer arrangements |
| Goods/consignments/equipment require delivery arrangements by the customer. |
| 13 | Customs refusal |
| The Customs authorities have refused to clear the goods/consignments/equipment. |
| 14 | Damaged |
| The goods/consignments/equipment have been damaged. |
| 15 | Delivery at specific requested dates/times/periods |
| Delivery of the goods/consignments/equipment is requested at specific dates/times/periods. |
| 16 | Destination incorrect |
| The goods/consignments/equipment have been sent to wrong destination. |
| 17 | Departure delay |
| The transport has been delayed in departing on the arranged transport action. |
| 18 | Derailment |
| The train carrying the goods/consignments/equipment has been derailed. |
| 19 | Discrepancy |
| There is a discrepancy between the details of goods/ equipment previously provided and the actual situation. |
| 20 | Dock strike |
| The goods/consignments/equipment cannot be delivered/collected due to a dock strike. |
| 21 | Due to customer |
| An action in the transport chain has been affected due to action of the customer. |
| 22 | Empty |
| The package/equipment is found to be empty. |
| 23 | Equipment failure |
| Delivery/collection could not be effected due to equipment failure. |
| 24 | Examination required by relevant authority |
| An examination of the goods/equipment has been ordered by the relevant authority. |
| 25 | Export restrictions |
| The goods/consignments/equipment have been prohibited from export pending further investigation. |
| 26 | Frustrated export |
| Attempts to export the goods/consignments/equipment have been unsuccessful. |
| 27 | Goods units missing |
| The tally of goods/consignments/equipment does not match the quantity as per advice. Result: less than advised. |
| 28 | Import restrictions |
| The goods/consignments/equipment need import checks and tests pending being released for importation. |
| 29 | Incorrect pick information |
| The goods/consignments/equipment were not collected due to incorrect pick information. |
| 30 | Incorrect address |
| The address given for the action was incorrect. |
| 31 | Industrial dispute |
| The action was frustrated by an industrial dispute. |
| 32 | Instructions awaited |
| Further instructions are required. |
| 33 | Lost goods/consignments/equipment |
| The goods/consignments/equipment have been lost in the course of a movement along the transport chain. |
| 34 | Means of transport damaged |
| The means of transport on which the goods/consignments/equipment were being (were to be) moved has been damaged. |
| 35 | Mechanical breakdown |
| There has been a mechanical breakdown of the means of transport/equipment on which the goods/consignments/equipment was being (was to be) moved. |
| 36 | Mechanical inspection |
| A mechanical inspection of the means of transport/ equipment on which the goods/consignments/equipment were being (were to be) moved, is required. |
| 37 | Missing and/or incorrect documents |
| The goods/consignments/equipment require complete and correct documentation. |
| 38 | New delivery arrangements |
| Alternative delivery arrangements advised by consignee after failed delivery. |
| 39 | No recipient contact information |
| No information available concerning the responsible person at delivery address. |
| 40 | Not identified |
| The goods/consignments/equipment expected to be located and identified in the transport chain cannot be identified. |
| 41 | Not loaded |
| The goods/consignments/equipment to be loaded onto a means of transport have not been loaded on the expected transport. |
| 42 | On deck |
| The goods/consignments/equipment have been stowed on deck. |
| 43 | Package not ready |
| The package was not available for collection. |
| 44 | Package tracking number unknown |
| The package tracking number is unknown. |
| 45 | Partly missing |
| The goods/consignments/equipment are partly, but not completely, missing. |
| 46 | Payment not received |
| The expected payment for the transport action was not received. |
| 47 | Payment refused |
| The payer refused to pay for the service. |
| 48 | Plundered |
| The goods/consignments/equipment have been plundered. |
| 49 | Refused without reason given |
| The transport action/documentation has been refused without explanation. |
| 50 | Scheduled past cut-off |
| The goods/consignments/equipment to be delivered/collected have been scheduled past/later than the cut-off time. |
| 51 | Shunted to siding |
| The transport on which the goods/consignments/equipment is to be placed has been shunted to siding. |
| 52 | Signature not required |
| Self explanatory. |
| 53 | Sorted wrong route |
| The goods/consignments/equipment have been sorted erroneously to an incorrect route. |
| 54 | Special service required |
| A special service is required for the goods/consignments/equipment. |
| 55 | Split |
| The consignment of goods has been split into two or more consignments. |
| 56 | Totally missing |
| The total goods/consignments/equipment is missing. |
| 57 | Tracking information unavailable |
| The tracking information of the goods/consignments/equipment is unavailable. |
| 58 | Transit delay |
| The goods/consignments/equipment have been delayed in transit. |
| 59 | Unable to locate |
| The goods/consignments/equipment cannot be located. |
| 60 | Unacceptable condition |
| The goods/consignments/equipment were in unacceptable condition at time of delivery/collection. |
| 61 | Under deck |
| The goods/consignments/equipment have been stowed under/below deck. |
| 62 | Unknown |
| The reason is unknown. |
| 63 | Weather conditions |
| The weather conditions have affected collection/delivery. |
| 64 | Expired free time |
| The goods/consignments/equipment have been in a storage facility for longer than permitted free time. |
| 65 | Outstanding claims settled |
| Outstanding claims in respect of goods/consignments/equipment have been settled. |
