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UN/EDIFACT
UNITED NATIONS STANDARD MESSAGE (UNSM)
Reservation request - interactive message
Message Type: | RESREQ |
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Version: | D |
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Release: | 04B |
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Contr. Agency: | UN |
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Revision: | 7 |
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Date: | 2004-11-23 |
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SOURCE: | TBG9 Travel, Tourism and Leisure |
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CONTENTS
Reservation request - interactive message
- INTRODUCTION
- SCOPE
- Functional definition
- Field of application
- Principles
- REFERENCES
- TERMS AND DEFINITIONS
- Standard terms and definitions
- MESSAGE DEFINITION
- Segment clarification
- Segment index (alphabetical sequence by tag)
- Message structure
- Segment table
For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction
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This message also occurs in the following versions of this standard:
D97A, D98A, D99A, D99B, D00A, D00B, D01A, D01B, D01C, D02A, D02B, D03A, D03B, D04A, D04B |
0. INTRODUCTION
This specification provides the definition of the Reservation request - interactive message (RESREQ) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport.
1. SCOPE
1.1. Functional definition
An interactive Travel, Tourism and Leisure Reservations Request is sent by a customer or his agent, to a service provider to reserve, modify or cancel a Travel, Tourism and Leisure service. The Travel, Tourism and Leisure Reservation Response
- Interactive message (RESRSP) is utilised to provide an interactive response to the interactive service request.
1.2. Field of application
The Reservation request - interactive message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry.
1.3. Principles
RESREQ may be used for the following functions within the Interactive Scenario for Travel, Tourism and Leisure:
(1) To request an initial reservation for a hotel, rental car, train trip, airline flight, or tour.
(2) To cancel the entire reservation or parts of the reservation.
(3) To request a display of a reservation.
(4) To ignore all or part of current changes to the reservation.
(5) To modify an existing reservation.
See Travel, Tourism and Leisure Interactive Reservations Scenario.
2. REFERENCES
See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1.
3. TERMS AND DEFINITIONS
3.1. Standard terms and definitions
See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2.
4. MESSAGE DEFINITION
4.1. Segment clarification
This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements.
0010 UIH, Interactive message header
A service segment starting and uniquely identifying a message. The message type code for the Reservation request - interactive message is RESREQ. Note: Reservation request - interactive messages conforming to this document must contain the following data in segment UIH, composite S306:
0020 MSD, Message action details
A segment identifying the industry type (i.e. Air, Car, Train, Accommodations, etc.) and business function of the message. 0030 ORG, Originator of request details
A segment providing data pertaining to the originator of the interactive processing request (i.e. travel agent identity and location and the commercial computer reservations system delivering the message). 0040 RCI, Reservation control information
Information providing a specific reference to a Travel, Tourism and Leisure (TT&L) reservation for a travel product. 0050 NUN, Number of units
Number and identifying qualifier pertaining to the entire TT&L reservation request (i.e. number and type of passengers, [4 adults]). 0060 FTI, Frequent traveller information
Frequent Traveller Program information relating to the entire TT&L reservation request (frequent flier number). 0070 CRI, Consumer reference information
Consumer reference information relating to the entire TT&L reservation request (corporate discount number, personal profile number). 0080 CLT, Clear terminate information
Instructions pertaining to a Clear Terminate request related to the entire TT&L reservation request (i.e. ignore all transactions during this interactive business transaction). 0090 ATI, Tour information
Additional information relating to a tour (tour code or name). 0100 CON, Contact information
Information providing contact numbers relevant to the TT&L reservation request (i.e. booking travel agent, tour company). 0110 ITM, Item number
Numbers assigned to information in the previous response which may be used to make a request without repeating all the information. 0120 HDI, Hardware device information
Information specifying terminal equipment addresses and device types that may be used for tracing and security purposes. 0130 TFF, Tariff information
Tariff information relating to the entire TT&L reservation request. 0140 POS, Point of sale information
To specify the point of sale to determine the rate to provide. 0150 CMN, Commission information
A segment to indicate the commission details that are to be paid for making the reservation. 0160 IFT, Interactive free text
Free form text data pertaining to the entire TT&L reservation request. 0170 TDI, Traveller document information
Information relating to documents associated with the TT&L reservation request (i.e. passport number, tour package identifier, etc.). 0180 ADS, Address
Addresses related to the entire TT&L reservation. 0190 Segment Group 1: NME-ADSThis segment group provides names and related addresses that pertain to the entire TT&L reservation. 0200 NME, Name
Name(s) pertaining to the entire TT&L reservation. 0210 ADS, Address
Addresses associated with the preceding names. 0220 Segment Group 2: SSR-IFTThis segment group provides details pertaining to special services information and associated free text information. 0230 SSR, Special requirement details
Details pertaining to special services or special requests relating to the entire TT&L request. 0240 IFT, Interactive free text
Free form text data pertaining to the special services. 0250 Segment Group 3: PMT-CON-ADS-NMEThis data group allows for the provision of payment information and associated contact information for the entire TT&L reservation request. 0260 PMT, Payment information
Payment instructions for the TT&L reservation request. 0270 CON, Contact information
Contact numbers associated with the preceding payment information. 0280 ADS, Address
Address information associated with the payment information. 0290 NME, Name
Name(s) associated with the payment information. This segment group provides information pertaining to an individual traveller or traveller group associated with the TT&L reservation request. 0310 TIF, Traveller information
Personal details pertaining to a unique traveller (surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 0320 FTI, Frequent traveller information
Frequent traveller program information relating to a specific traveller. 0330 CRI, Consumer reference information
Consumer reference information pertaining to a specific traveller. 0340 CON, Contact information
Contact numbers associated with a traveller or group. 0350 IFT, Interactive free text
Free form text data pertaining to a traveller or group. 0360 TDI, Traveller document information
Information relating to documents associated with a traveller or group. 0370 DIS, Discount information
Information pertaining to discounts concerning the traveller. 0380 ADS, Address
Address information for a traveller or group. 0390 Segment Group 5: SSR-IFTA group of segments to provide details concerning special service requests for a traveller or group. 0400 SSR, Special requirement details
Details pertaining to special services or special requests pertaining to a traveller or group. 0410 IFT, Interactive free text
Free text information associated with the special service request. 0420 Segment Group 6: PMT-CON-ADS-NMEThis data group allows for the provision of payment information and associated contact information for a traveller or group. 0430 PMT, Payment information
Payment instructions for a traveller or group. 0440 CON, Contact information
Contact numbers associated with the preceding payment information. 0450 ADS, Address
Address information associated with the preceding payment. 0460 NME, Name
Name(s) information associated with the preceding payment. PLI-AAI-IFT-TDI-TFF-SG8-SG9-SG10-SG11-SG12 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. 0480 TVL, Travel product information
Information identifying the TT&L product or service (service provider, service location, date of service, service description, etc.). 0490 MSD, Message action details
A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the product or service. 0500 RCI, Reservation control information
Information providing a specific reference to the product or service. 0510 RPI, Quantity and action details
Details relating to quantity and action required associated with the product or service. 0520 MOV, Car delivery instruction
Information pertaining to the delivery of an automobile or chauffeur instructions. 0530 CNX, Connection details
Information specifying the stopover cities requested with the product or service. 0540 DIS, Discount information
Information pertaining to discounts for the product or service. 0550 ASD, Service details
Additional date, time and location information related to a product or service. 0560 CON, Contact information
Contact numbers for a product or service. 0570 ADS, Address
Address information for a product or service. 0580 NME, Name
Name(s) information for a product or service. 0590 PLI, Product location information
To specify locations where a rental car should be exchange. 0600 AAI, Accommodation allocation information
A segment to precise the accommodation number in the case of a designated or adjacent request. 0610 IFT, Interactive free text
Free form text data pertaining to the product or service. 0620 TDI, Traveller document information
Information relating to documents associated with a product or service (voucher number, ticket number, etc.). 0630 TFF, Tariff information
Tariff information relating to the product or service (car rental rate, coach fare, hotel rate, etc.). 0640 Segment Group 8: VEH-PDTA group of segments to convey specific details and related information concerning a vehicle to be transported on a product or service. 0650 VEH, Vehicle
Details concerning a vehicle to be transported on a product or service. 0660 PDT, Product information
Product information related to the vehicle to be transported. 0670 Segment Group 9: PMT-CON-ADS-NMEThis data group allows for the provision of payment information and associated contact information for the specific product or service. 0680 PMT, Payment information
Payment instructions for a product or service. 0690 CON, Contact information
Contact numbers associated with the preceding payment information. 0700 ADS, Address
Address information related to the preceding payment. 0710 NME, Name
Name(s) information related to the preceding payment. 0720 Segment Group 10: NUN-CRIThis data group allows for indicating traveller types and consumer reference information for those types. 0730 NUN, Number of units
Traveller types for the associated product or service. 0740 CRI, Consumer reference information
Consumer reference information for the preceding traveller type. This data group allows for special requests and the payment information for the special requests that relate to the product or service. 0760 SSR, Special requirement details
Details of special services or special requests pertaining to the product or service. 0770 PMT, Payment information
Payment information related to a special service or requests. 0780 CON, Contact information
Contact numbers related to the payment information. 0790 ADS, Address
Address information related to the payment. 0800 NME, Name
Name(s) information related to the payment. 0810 IFT, Interactive free text
Free text information related to the special service. This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 0830 TIF, Traveller information
Personal details pertaining to a unique traveller and associated to the preceding product or service information (i.e. surname, given name, indication that traveller is accompanied by non ticketed infant, etc.). 0840 FTI, Frequent traveller information
Frequent traveller program information relating to a specific traveller and associated to the preceding product or service information. 0850 CRI, Consumer reference information
Consumer reference information relating to a specific traveller and associated to the preceding product or service information. 0860 CON, Contact information
Contact numbers associated with a traveller or group and associated to the preceding product or service information. 0870 IFT, Interactive free text
Free form text data pertaining to a traveller or group and associated to the preceding product or service information. 0880 ASD, Service details
Date, time and location information related to a service for a specific traveller. 0890 ADS, Address
Address information pertaining to a traveller or group and associated to the preceding product or service information. 0900 TFF, Tariff information
Tariff information relating to the service (green fees, tennis lessons) for a specific traveller. 0910 Segment Group 13: SSR-IFTSpecial service information and related free text pertaining to traveller or group and associated to the preceding product or service information. 0920 SSR, Special requirement details
Details pertaining to special services or special requests pertaining to a traveller or group and associated to the preceding product or service information. 0930 IFT, Interactive free text
Free text information pertaining to the special service. 0940 Segment Group 14: PMT-CON-ADS-NMEThis data group allows for the provision of payment information and associated contact information for a traveller or group. 0950 PMT, Payment information
Payment instructions for a traveller or group. 0960 CON, Contact information
Contact numbers associated with the preceding payment information. 0970 ADS, Address
Address information associated with the preceding payment information. 0980 NME, Name
Name(s) information associated with the preceding payment information. 0990 Segment Group 15: ODI-MSD-SG16Like Segment Group 7, this segment group provides information pertaining to Travel, Tourism and Leisure (TT&L) product or service. However, in certain situations product or service data must be grouped as part of an overall TT&L journey. Segment group 15 provides that grouping capability. 1000 ODI, Origin and destination details
A segment providing the origin and destination of a TT&L journey. 1010 MSD, Message action details
A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the associated TT&L journey. SG17-SG18-SG19-SG20 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service which is related to the preceding journey information. 1030 TVL, Travel product information
Information identifying the TT&L product or service pertaining to a journey. (service provider, service location, date of service, service description, etc.). 1040 APD, Additional transport details
A segment providing additional data (i.e. aircraft type, number of stops, on time performance, gate description, etc.) relating to the product or service. 1050 RPI, Quantity and action details
Details relating to quantity and action required associated with the product or service. 1060 NUN, Number of units
Number and identifying qualifier relating to the product or service. 1070 FTI, Frequent traveller information
Frequent traveller program information relating to a specific product or service. 1080 TFF, Tariff information
Tariff information relating to the product or service. 1090 RCI, Reservation control information
Information providing a specific reference to the product or service. 1100 DIS, Discount information
Information pertaining to discounts for the product or service. 1110 ASD, Service details
Additional date, time and location information for a product or service. 1120 IFT, Interactive free text
Free text information related to a product or service. 1130 Segment Group 17: SSR-IFTSpecial service information and related free text for a product or service. 1140 SSR, Special requirement details
Information about special services or special requests relating to the product or service. 1150 IFT, Interactive free text
Free text information relating to the special services for a product or service. 1160 Segment Group 18: VEH-PDTA group of segments to specify details and related information concerning a vehicle to be transported on a product or service. 1170 VEH, Vehicle
Details concerning a vehicle to be transported on a product or service. 1180 PDT, Product information
Product information related to the vehicle to be transported. 1190 Segment Group 19: PMT-CON-ADS-NMEThis data group allows for the payment information and associated contact information for a product or service. 1200 PMT, Payment information
Payment instructions for a product or service. 1210 CON, Contact information
Contact numbers related to payment information for a product or service. 1220 ADS, Address
Address information related to payment information for a product or service. 1230 NME, Name
Name(s) information related to payment information for a product or service. 1240 Segment Group 20: TIF-FTI-SSRThis segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information. 1250 TIF, Traveller information
Personal details pertaining to a unique traveller and associated to the preceding product or service information. 1260 FTI, Frequent traveller information
Frequent traveller program information relating to the preceding TIF segment. 1270 SSR, Special requirement details
Details pertaining to special services or special requests pertaining to the preceding TIF segment. 1280 UIT, Interactive message trailer
A service segment ending a message, giving the total number of segments in the message (including the UIH & UIT) and the control reference number of the message.
4.2. Segment index (alphabetical sequence by tag)
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AAI |
Accommodation allocation information |
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ADS |
Address |
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APD |
Additional transport details |
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ASD |
Service details |
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ATI |
Tour information |
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CLT |
Clear terminate information |
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CMN |
Commission information |
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CNX |
Connection details |
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CON |
Contact information |
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CRI |
Consumer reference information |
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DIS |
Discount information |
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FTI |
Frequent traveller information |
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HDI |
Hardware device information |
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IFT |
Interactive free text |
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ITM |
Item number |
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MOV |
Car delivery instruction |
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MSD |
Message action details |
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NME |
Name |
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NUN |
Number of units |
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ODI |
Origin and destination details |
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ORG |
Originator of request details |
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PDT |
Product information |
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PLI |
Product location information |
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PMT |
Payment information |
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POS |
Point of sale information |
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RCI |
Reservation control information |
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RPI |
Quantity and action details |
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SSR |
Special requirement details |
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TDI |
Traveller document information |
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TFF |
Tariff information |
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TIF |
Traveller information |
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TVL |
Travel product information |
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UIH |
Interactive message header |
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UIT |
Interactive message trailer |
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VEH |
Vehicle |
4.3. Message structure
4.3.1. Segment table
├─UIH Interactive message header | ×1 | (M) |
├─MSD Message action details | ×1 | (C) |
├─ORG Originator of request details | ×1 | (C) |
├─RCI Reservation control information | ×1 | (C) |
├─NUN Number of units | ×1 | (C) |
├─FTI Frequent traveller information | ×1 | (C) |
├─CRI Consumer reference information | ×1 | (C) |
├─CLT Clear terminate information | ×1 | (C) |
├─ATI Tour information | ×1 | (C) |
├─CON Contact information | ×1 | (C) |
├─ITM Item number | ×1 | (C) |
├─HDI Hardware device information | ×1 | (C) |
├─TFF Tariff information | ×9 | (C) |
├─POS Point of sale information | ×1 | (C) |
├─CMN Commission information | ×1 | (C) |
├─IFT Interactive free text | ×9 | (C) |
├─TDI Traveller document information | ×9 | (C) |
├─ADS Address | ×9 | (C) |
├─Segment Group 1 | ×9 | (C) |
│─├─NME Name | ×1 | (M) |
│─└─ADS Address | ×1 | (C) |
├─Segment Group 2 | ×99 | (C) |
│─├─SSR Special requirement details | ×1 | (M) |
│─└─IFT Interactive free text | ×1 | (C) |
├─Segment Group 3 | ×9 | (C) |
│─├─PMT Payment information | ×1 | (M) |
│─├─CON Contact information | ×1 | (C) |
│─├─ADS Address | ×1 | (C) |
│─└─NME Name | ×1 | (C) |
├─Segment Group 4 | ×999 | (C) |
│─├─TIF Traveller information | ×1 | (M) |
│─├─FTI Frequent traveller information | ×1 | (C) |
│─├─CRI Consumer reference information | ×1 | (C) |
│─├─CON Contact information | ×1 | (C) |
│─├─IFT Interactive free text | ×1 | (C) |
│─├─TDI Traveller document information | ×1 | (C) |
│─├─DIS Discount information | ×1 | (C) |
│─├─ADS Address | ×9 | (C) |
│─├─Segment Group 5 | ×99 | (C) |
│─│─├─SSR Special requirement details | ×1 | (M) |
│─│─└─IFT Interactive free text | ×1 | (C) |
│─└─Segment Group 6 | ×9 | (C) |
│───├─PMT Payment information | ×1 | (M) |
│───├─CON Contact information | ×1 | (C) |
│───├─ADS Address | ×1 | (C) |
│───└─NME Name | ×1 | (C) |
├─Segment Group 7 | ×99 | (C) |
│─├─TVL Travel product information | ×1 | (M) |
│─├─MSD Message action details | ×1 | (C) |
│─├─RCI Reservation control information | ×1 | (C) |
│─├─RPI Quantity and action details | ×1 | (C) |
│─├─MOV Car delivery instruction | ×1 | (C) |
│─├─CNX Connection details | ×1 | (C) |
│─├─DIS Discount information | ×1 | (C) |
│─├─ASD Service details | ×1 | (C) |
│─├─CON Contact information | ×1 | (C) |
│─├─ADS Address | ×1 | (C) |
│─├─NME Name | ×1 | (C) |
│─├─PLI Product location information | ×1 | (C) |
│─├─AAI Accommodation allocation information | ×1 | (C) |
│─├─IFT Interactive free text | ×9 | (C) |
│─├─TDI Traveller document information | ×9 | (C) |
│─├─TFF Tariff information | ×99 | (C) |
│─├─Segment Group 8 | ×9 | (C) |
│─│─├─VEH Vehicle | ×1 | (M) |
│─│─└─PDT Product information | ×1 | (C) |
│─├─Segment Group 9 | ×9 | (C) |
│─│─├─PMT Payment information | ×1 | (M) |
│─│─├─CON Contact information | ×1 | (C) |
│─│─├─ADS Address | ×1 | (C) |
│─│─└─NME Name | ×1 | (C) |
│─├─Segment Group 10 | ×1 | (C) |
│─│─├─NUN Number of units | ×1 | (M) |
│─│─└─CRI Consumer reference information | ×1 | (C) |
│─├─Segment Group 11 | ×99 | (C) |
│─│─├─SSR Special requirement details | ×1 | (M) |
│─│─├─PMT Payment information | ×1 | (C) |
│─│─├─CON Contact information | ×1 | (C) |
│─│─├─ADS Address | ×1 | (C) |
│─│─├─NME Name | ×1 | (C) |
│─│─└─IFT Interactive free text | ×1 | (C) |
│─└─Segment Group 12 | ×999 | (C) |
│───├─TIF Traveller information | ×1 | (M) |
│───├─FTI Frequent traveller information | ×1 | (C) |
│───├─CRI Consumer reference information | ×1 | (C) |
│───├─CON Contact information | ×1 | (C) |
│───├─IFT Interactive free text | ×1 | (C) |
│───├─ASD Service details | ×1 | (C) |
│───├─ADS Address | ×9 | (C) |
│───├─TFF Tariff information | ×99 | (C) |
│───├─Segment Group 13 | ×99 | (C) |
│───│─├─SSR Special requirement details | ×1 | (M) |
│───│─└─IFT Interactive free text | ×1 | (C) |
│───└─Segment Group 14 | ×9 | (C) |
│─────├─PMT Payment information | ×1 | (M) |
│─────├─CON Contact information | ×1 | (C) |
│─────├─ADS Address | ×1 | (C) |
│─────└─NME Name | ×1 | (C) |
├─Segment Group 15 | ×99 | (C) |
│─├─ODI Origin and destination details | ×1 | (M) |
│─├─MSD Message action details | ×1 | (C) |
│─└─Segment Group 16 | ×99 | (M) |
│───├─TVL Travel product information | ×1 | (M) |
│───├─APD Additional transport details | ×1 | (C) |
│───├─RPI Quantity and action details | ×1 | (C) |
│───├─NUN Number of units | ×1 | (C) |
│───├─FTI Frequent traveller information | ×1 | (C) |
│───├─TFF Tariff information | ×1 | (C) |
│───├─RCI Reservation control information | ×1 | (C) |
│───├─DIS Discount information | ×1 | (C) |
│───├─ASD Service details | ×1 | (C) |
│───├─IFT Interactive free text | ×9 | (C) |
│───├─Segment Group 17 | ×99 | (C) |
│───│─├─SSR Special requirement details | ×1 | (M) |
│───│─└─IFT Interactive free text | ×1 | (C) |
│───├─Segment Group 18 | ×9 | (C) |
│───│─├─VEH Vehicle | ×1 | (M) |
│───│─└─PDT Product information | ×1 | (C) |
│───├─Segment Group 19 | ×9 | (C) |
│───│─├─PMT Payment information | ×1 | (M) |
│───│─├─CON Contact information | ×1 | (C) |
│───│─├─ADS Address | ×1 | (C) |
│───│─└─NME Name | ×1 | (C) |
│───└─Segment Group 20 | ×999 | (C) |
│─────├─TIF Traveller information | ×1 | (M) |
│─────├─FTI Frequent traveller information | ×1 | (C) |
│─────└─SSR Special requirement details | ×99 | (C) |
└─UIT Interactive message trailer | ×1 | (M) |
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