• To: <xml-dev@l...>
• Subject: RE: Web Services and Quality
• From: "Jason Kohls" <jkohls@i...>
• Date: Wed, 17 Sep 2003 13:19:15 -0400
• Thread-index: AcN9M8rk5iB3VlsuQMeykz+W71azvQAACpLw
• Thread-topic: Web Services and Quality

I totally agree. 

I can see "Web Services Brokers" cropping up, each focusing on a
particular vertical, etc.  Of course, some sort of "industry standard"
metrics/SLAs (like Application Service Providers have been moving too),
from which each Web service provider can be benchmarked against, will
have to be solidified, with vendor backing. 
I doubt this will ever be perfected programatically, however.
Reviewing/rating/measuring Web services will be a time-consuming,
experienced-based process, a process that naturally lends itself to
expert appraisal, much like antique furniture and real-estate agencies.

> -----Original Message-----
> From: Bullard, Claude L (Len) [mailto:clbullar@i...] 
> Sent: Wednesday, September 17, 2003 11:47 AM
> To: 'Simon St.Laurent'; xml-dev@l...
> Subject: RE:  Web Services and Quality
> 
> 
> On the other hand, rating cars, sports teams, 
> and presidencies are all full time occupations 
> for some.  It is a matter of the fidelity of the 
> measures themselves and the relationship of the 
> values produced to the question asked, then a 
> measure of the observer/reporter/rating service 
> as to it's competence to observe/gather, correctly 
> measure and correctly compute the quality metric.
> 
> When you buy a car, do you read only one quality 
> report, or get several and compare?  When you 
> research a situation in the Middle East, do you 
> read just the Washington Post, or the New York 
> Times too?  
> 
> The critical issue is the Question:  what decision 
> will be made based on the quality metric(s)?
> 
> len
> 
> 
> From: Simon St.Laurent [mailto:simonstl@s...]
> 
> Determining whose feedback to listen to, while still keeping 
> consumers free of legal or other retailiation from vendors 
> seems like a bigger problem than the technical issues.
> 
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