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On the other hand, rating cars, sports teams, and presidencies are all full time occupations for some. It is a matter of the fidelity of the measures themselves and the relationship of the values produced to the question asked, then a measure of the observer/reporter/rating service as to it's competence to observe/gather, correctly measure and correctly compute the quality metric. When you buy a car, do you read only one quality report, or get several and compare? When you research a situation in the Middle East, do you read just the Washington Post, or the New York Times too? The critical issue is the Question: what decision will be made based on the quality metric(s)? len From: Simon St.Laurent [mailto:simonstl@s...] Determining whose feedback to listen to, while still keeping consumers free of legal or other retailiation from vendors seems like a bigger problem than the technical issues.
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