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Rick asked: > Is it therefore not sensible to do > "usability testing" (involving real users) > on documents? Sure. But see the subject line. Also, this takes time, so it may simply be one of the things you give up when you expect development to occur in "web-years" rather than calendar years. Let's face it: If XML was a commercial product, we'd still be in beta-test on many of the things which are now RECs. ______________________________________ Joe Kesselman / IBM Research
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