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  • From: ht@i... (Henry S. Thompson)
  • To: nicovdwater@g...
  • Date: Thu, 29 Nov 2012 11:05:36 +0000

Nico van de Water writes:

> Op 2012-11-29 11:00, dprombaum schreef:
>>
>> Yesterday I received a Studio package containing 13 files. DVX2 was
>> unable to import 2 of them. I sent the files to Atril support and
>> Lorenzo responded as follows:
>>
>> "This is a common problem with XML files produced by applications
>> that do not support XML correctly. We have an article about this
>> here: Illegal XML character"
>>
>> The suggested fix is to remove the character. The problem is that
>> these illegal characters are used in Studio FOR A PURPOSE, in this
>> case, to hide text that is not to be translated. If I remove the
>> characters,the files will no longer behave as intended in
>> Studio. Clearly, if you value your relationship with the customer,
>> you cannot do this.

It's hard for non-translation specialists to be sure they understand
the issues discussed in this message.  A concrete example would help a
lot: could you possible share the document in question with us?  Or,
if it's customer-confidential, a simplified/anonymised extract which
includes one of the problem regions?

ht
-- 
       Henry S. Thompson, School of Informatics, University of Edinburgh
      10 Crichton Street, Edinburgh EH8 9AB, SCOTLAND -- (44) 131 650-4440
                Fax: (44) 131 650-4587, e-mail: ht@i...
                       URL: http://www.ltg.ed.ac.uk/~ht/
 [mail from me _always_ has a .sig like this -- mail without it is forged spam]


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